TECHNOLOGY SUPPORT TECHNICIAN (TST)

  INSTRUCTIONAL TECHNOLOGY SPECIALIST (ITS)

MEDIA SPECIALIST (MS)

The TST’s responsibilities are divided into 4 categories: (1) orientation to service and support; (2) microcomputer repair; (3) network management; and (4) desktop software support.  The following bullets provide further clarification:

• Supports networking technology, software, media center networks, video technology and audiovisual repairs

• Provides basic technology repair

• Installs software onto network server

• Provides technical support for school technology staff development program

• Retrieves data to enable decision makers to plan for technology support of education

• Evaluates and recommends purchases of hardware, peripherals and instructional management, and communication systems

• Generate backup for data stored on server

• Installs hardware where necessary

• Integrates networking systems to provide maximum, secure access to information

• Performs daily general tasks such as maintenance, backups, report generation

• Maintains school inventory of hardware

• Prepares technical specifications for selection of technology hardware and software

• Manages LAN/WAN connections

• Installs software updates as necessary

• Models use of technology for problem solving

• Supports system wide technology initiatives

• Makes recommendations for technology locally and system wide

• Supports administrative software and use of technology

• Functions as technical support for instructional hardware and software

• Tracks status of technology support problem and communicates problem resolution in non-technical terms

The ITS’s responsibilities are divided into 3 categories: (1) application software support; (2) technology staff development; and (3) integrate the use of technology into the curriculum.  The following bullets provide further clarification:

• Surveys faculty and staff to evaluate technological needs of the school
• Plans cooperatively with teachers to enhance instruction and to empower students with technology
• Facilitates the use of technology as a tool in the process of instruction
• Collaborates with teachers to design student experiences that focus on authentic learning, information literacy, and curricular mastery
• Previews appropriate software and recommends purchases to the local school technology committee
• Evaluates and recommends purchases of hardware, peripherals and instructional management, and communication systems
• Facilitates faculty training and provides staff development in instructional technology and professional productivity
• Promotes the use of technology as a tool for continuous learning
• Provides demonstrations of cutting edge educational applications
• Acts as a backup for the TST with technical support to insure efficient system operations
• Demonstrates knowledge of various hardware and software applications available for use in classroom instruction and administrative operations
• Demonstrates knowledge of instructional strategies that integrates QCC with educational technology standards
• Provides leadership in the use of distance learning technologies to support teaching and learning
• Makes recommendations to support teaching and learning with technology using available resources
• Facilitates the implementation of technology standards at elementary, middle and high school students and teachers
• Complete survey documents to evaluate the technological needs of the school
• Collects data to make decisions about technology impact on teaching and learning
• Evaluates the effectiveness of technology in classroom instruction
• Demonstrates knowledge of learner development and cognitive levels to organize teaching and learning with various technologies
• Guides teachers and students to determine the appropriate technological tools for student learning
• Manages technology assessment

The MS’s responsibilities are divided into 3 categories: (1) support and leadership of authentic learning; (2) information literacy; and (3) AKS mastery.  These are accomplished through the use of a variety of resources and technology.  The following bullets provide further clarification:

• Teaches the process of evaluating information
• Leads the use of technology as a tool for information retrieval
• Facilitates the use of technology as a tool in the process of instruction
• Collaborates with teachers to design student experiences that focus on authentic learning, information literacy, and curricular mastery
• Strengthens the connection between students and information resources beyond the school
• Analyzes, chooses and uses the appropriate technology to support the process and application of information literacy
• Provides online access and a variety of technological opportunities for learners to explore the world and its resources
• Promotes the use of technology as a tool for continuous learn
• Facilitates faculty training and provides staff development in instructional technology and professional productivity
• Involves school media/curriculum committee(s) in selection and evaluation of media materials and equipment including technology
• Provides leadership for the integration of video technology into the curriculum
• Demonstrates knowledge of instructional strategies that integrates QCC with educational technology standards 
• Provides leadership in the use of distance learning technologies to support teaching and learning
• Assists teachers in planning activities and assignments based on user needs and available resources
• Organizes media resources and arranges media facilities for optimum accessibility
• Works with teachers to integrate media skills instruction with classroom content
• Assists students and staff in use of equipment and production of materials as needed
• Instructs students and staff in use of equipment and production of materials as needed
• Promotes media center resources and services
• Guides teachers and students to determine the appropriate technological tools for student learning